The "Quality Customer Awareness (QCA)Team" is a committee made up of staff from the management, maintenance, traffic and
clerical divisions of Conyngham Road Depot. Our aim in 2007 was to protect revenue and promote customer growth. With this
in mind our 2007 QCA Committee entered its projects for 2007 and won 2 prizes. Best Revenue Protection Project and Runner-Up
for Most Improved Garage. Well done To Peter Conway for his quality presentation on our behalf at the QCA Awards ceremony
in the Gresham Hotel on January 25th 2008.
THE FIRST DUBLIN BUS WITH OUR NEW LOGO
THE ABOVE PHOTOGRAPH SHOWS SEVERAL MEMBERS OF 'TEAM CONYNGHAM ROAD DEPOT' AT THE QUALITY
CUSTOMER AWARENESS (QCA) LAUNCH IN APRIL. THE CONYNGHAM ROAD QCA INITIATIVE WAS LAUNCHED BY THE MANAGING DIRECTOR OF
DUBLIN BUS, MR. JOE MEAGHER.
IN THE PHOTOGRAPH ABOVE, FROM LEFT TO RIGHT, ARE:-
MARTIN DUGGAN (AREA MANAGER);
PAT O'NEILL (MAINTENANCE); PETER CASEY (INSPECTOR
AND LOGO INVENTOR); PADDY DOWNEY (ASST. SECRETARY); ROBERT WARD (MAINTENANCE
FOREMAN AND CHAIRMAN QCA 2006); ALAN DENBY (TRAFFIC); MAURICE COEN (TRAFFIC);
RAYMOND COYNE (AREA OPERATIONS MANAGER AND QCA FACILITATOR); AMANDA KAVANAGH (now in Donnybrook
Garage with her well deserved promotion), (ADMINISTRATION); DAMIEN CAMPBELL (SCHEDULES
OFFICER AND SECRETARY); JOE MEAGHER (MANAGING DIRECTOR); AND WILLIE NOLAN (ENGINEERING
MANAGER).
"These buses are amazing and even the baby was gobsmacked"
If you have any initiatives or ideas that you think might
be of interest and could improve 'customer growth' and 'revenue protection' please feel free to speak to any of the "Quality
Customer Awareness Team" members who will certainly put your initiative/idea to the regular meetings of the Quality Customer
Awareness Team.
WEBSITE IS BEST VIEWED IN RESOLUTION 800X600 PIXELS
